Help
Find answers to the most common questions about our services.
About Our Service
Yes! We bring everything — professional-grade, eco-friendly cleaning products, mops, vacuums, and microfiber cloths. You don’t need to provide a thing.
Absolutely. Every cleaner on our team goes through a thorough background check and in-person interview before joining us. We only hire people we’d trust in our own homes.
If you’re not happy with any area we cleaned, call us within 24 hours and we’ll come back to fix it at no charge. Your satisfaction is our top priority.
We currently serve the greater metro area including Downtown, Midtown, Westside, Eastside, North Park, South Bay, and surrounding neighborhoods. Contact us if you’re not sure whether we cover your location.
Booking & Payments
Just click “Book Now” on our website, select your service, pick a date and time, and enter your details. The whole process takes about 60 seconds. You’ll receive a confirmation email immediately.
Not at all. Many of our customers provide us with a key or door code. Your home is always treated with the utmost care and respect whether you’re there or not.
We accept all major credit and debit cards. Payment is processed securely online after your cleaning is complete. We never charge your card until the job is done.
Yes. We ask for at least 24 hours notice to reschedule or cancel without a fee. You can manage your bookings through your online account or by calling us.